Philosophy

Building a Better Customer Experience

Our Mission

At Ultum, our mission is to reduce clients’ operational costs, achieve compliance and give our clients peace of mind by deploying the best systems, processes and recruiting the best people.

We reduce operation costs by:
– Optimising maintenance regimes
– Value managing services

We achieve compliance by
– Implementing industry leading maintenance programs
– Deploying the best management and reporting systems
– Continuously auditing and reviewing systems and processes

We deploy the best systems by
– Understanding what our clients need us to provide
– Developing in house expertise in system development and deployment
– Partnering with the best application providers and developers

Recruiting the best people by
– Implementing continuous improvement into our people management
– systems
– Making it part of our business process to know who the best people in the
– industry are
– Actively identifying and reviewing available candidates so we know who to- employ

Our Values

Our values underpin the culture of our company and provide us with a set of guiding principles that underpin all aspects of our operation. From the way we focus on delivering the best outcomes to each client, to the way strive to build lasting partnerships. Our values are:

– Integrity – we do what is right
– Approachable – we will always be ready to listen & assist
– Trustworthy – You can count on us
– Take ownership – Our people determine the outcome
– Zero harm – No one gets hurt at work
– Ethical – We all stand by our code of conduct
– Delivery Focused – keeping our promises to our clients